There are two approaches. Namely, both parties ask for assistance directly. The trade service section of Bureau of Foreign Trade shall be responsible for mediating the dispute over export trade. Any Taiwanese exporter and foreign manufacturer involved in a dispute over the payment of goods and trade of goods may ask this service section in writing for assistance directly.
Via referral of the relevant local and foreign authorities: Both parties’ governments or the R.O.C. agency in foreign countries and economic and trading authorities may refer the dispute to the section for assistance upon receipt of the manufacturer’s request for assistance about any dispute over export trade. (Bureau of Foreign Trade)