The telecommunications services sector (i.e. mobile phones, Internet and broadband/Internet services) has grown rapidly in Taiwan, and as communications technologies have advanced, telecommunications costs have declined.
According to the Ministry of Transportation and Communications, telecommunications companies are classified as one of two types:
Type I:The company owns the telecommunications equipment for its operations.
Type II:The company does not have any telecommunications equipment of its own; instead, it rents equipment from another telecommunications company to provide value-added services.
There are currently 12 companies in Taiwan providing Type II telecommunications services such as the following:
In general, the service fees of Type II telecommunications enterprises vary depending on the customer’s requirements, demand and usage.
The main domestic phone service provider in Taiwan is the Chunghwa Telecom Co., Ltd. The following table sets out the installation fees and communications charges for residential and business customers:
| Monthly fee | Charge | ||||
|---|---|---|---|---|---|
| 1,000 或 1,500 | 50 - 75 | 245 - 315 | Standard Time | 1.6/3min | 1.6/3min |
| 1.6/5min | |||||
| 1.5/5min | |||||
| Reduced Time | 1/10min | 1/3min | |||
Source: Chunghwa Telecom Co., Ltd., April 2024
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
Mobile phone subscriptions have increased considerably in recent years. The cost of mobile phones is very competitive and all of the mobile phone companies frequently offer special promotions. If the higher monthly fee is chosen, the communication fee generally will be lower. The communication fee also will be lower if the caller and receiver use the same service provider. The following summarizes mobile phone costs with three different monthly fees of Chunghwa Telecom Co., Ltd.:
| Mobile Phone Communication Charges | Plan 236 | Plan 436 | Plan 636 | Plan 936 | Plan 1136 | Plan 1336 | Plan 1736 | Plan 2636 | |
|---|---|---|---|---|---|---|---|---|---|
| Monthly fee | 236 | 436 | 636 | 936 | 1,136 | 1,336 | 1,736 | 2,636 | |
| mobile data usage | 200MB | 1.5GB | 550MB | 2GB | 3GB | 4GB | 8GB | 16GB | |
| 0.05 | |||||||||
| 0.1 | |||||||||
| 0.1 | |||||||||
Source: Chunghwa Telecom Co., Ltd. , April 2024
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
For fees other than those of Chunghwa Telecom Co., Ltd., see the websites of the following mobile phone companies:
Fiber Broadband costs vary according to downstream and upstream speeds, as follows:
| Internet Speed(bps) (DL/UL) | Internet Service Fee | Line Circuit Fee | Total Monthly Fee |
|---|---|---|---|
| 500M/500M | $622 | $677 | $1,299 |
| 300M/300M | $576 | $623 | $1,199 |
| 100M/40M | $466 | $438 | $904 |
| 35M/6M | $435 | $362 | $797 |
| 16M/3M | $360 | $290 | $650 |
Source: Chunghwa Telecom Co., Ltd., April 2024
Note: Since the Fiber Broadband Fees are subject to change, please link to https://www.cht.com.tw/en/home/cht for the up-to-date information.
International calling rates differ depending on how the call is placed, i.e. direct dial or through international calling cards. Every provider offers a different discount for international calling. The following sets out the international calling rates of Chunghwa Telecom Co., Ltd.:
| 009 International Call Charges | Calling rates(Standard Time) | ||
|---|---|---|---|
| Asia | Hong Kong | 1 | 0.95 |
| Singapore | 1.3 | 1.24 | |
| Japan, South Korea | 1.3 | 1.24 | |
| China (Beijing, Shanghai and Guangdong) | 1.2 | 1.14 | |
| China (others) | 1.3 | 1.24 | |
| Indonesia, Macau, Malaysia, Philippines, Thailand | 1.8 | 1.71 | |
| Vietnam | 3.5 | 3.3 | |
| Other | 3 | 2.7 | |
| Oceania | Australia, New Zealand | 1.3 | 1.24 |
| Other | 3.2 | 2.7 | |
| Europe | United Kingdom | 1.4 | 1.33 |
| France, Germany | 1.6 | 1.52 | |
| Belgium, Denmark, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland | 2 | 1.9 | |
| Other | 3.1 | 2.8 | |
| North America | Canada, US (including Alaska and Hawaii) | 0.59 | 0.56 |
| Mexico | 3.2 | 2.2 | |
| Other | 3.9 | 3.5 | |
| Middle East | 3.8 | 3 | |
| Africa | 3.9 | 3.5 | |
Source: Chunghwa Telecom Co., Ltd., April 2024
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
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